Whanaungatanga

Our support begins with forming and maintaining relationships, we form our connections through shared experiences and working alongside each other to encourage belonging.

Equity

Mental distress can happen for anyone at anytime, we treat each service user as unique to their life experiences and equally deserving of the right support.

Te Tiriti

Our work is underlined by the 3 key principles of the treaty of waitangi. Partnership, Participation and Protection of our tangata whai ora. This is shown by the models and frameworks we use ensuring that hauora is prevalent within our space.

Inclusion

We value providing a space that is accessible and adaptable to everyone in our community. Inclusive of any presenting needs of our service users.

Lived Experience

Our staff have diverse lived experiences of mental distress for themselves or whanau members. This experience is integral to the rapport we build with our service users. Our empathy comes from a genuine understanding of life's struggles. Acknowledging the importance of guiding self-growth and coping strategies.

Autonomy

Our work with a service user is based on helping them to achieve the way of living that they hope to have for themselves. We are here to work alongside the client to encourage growth and positive changes to support their personal wellbeing.

Recovery and Hope

The first step is coming in to see us, we know it can be the hardest step to take. Acknowledging the self commitment to improving your own wellbeing